Always quick to respond to emails with various questions. This was our first trip outside of US and with Shana's help it was a breeze. We knew exactly what to expect. We had 2 of our excursions get canceled due to weather/# of people signed up for the excursion... she reached out to the vendor and was able to get us 100% refunds!
Happy Customer
Joplin, MO
We have traveled with Ken on group trips multiple times now. He has always been an amazing agent and very helpful throughout the trip. Very hard working.
David P
Joplin MO
Shannon is always very helpful to us every time we call with a question or concern.
Tammy
Neosho, MO