Ken gave our multi-family vacation a tailored and specialized approach in our planning. Between educating us on how to make the most of our trip (weather, activities, travel practices with children, pandemic protocols, etc.) and booking us the trip of our dreams, we felt confident our travel was in great hands. Ken and Team have an attention to detail with an itinerary for you to use before/during/returning from your stay. It was a lifesaver in making sure we were prepared and on track for our trip. Knowing we had parties from across the US going, he even accommodated a group Zoom so we were all up to speed with each of our priorities and questions. He answered questions we didn't even know we had. Many thanks for taking care of our group, Ken. Truly our favorite vacation ever, and we will be using GalaxSea Cruises as our go-to vacation planner moving forward. Next up: group travel...can't wait! Thank you, Ken & Team! You are truly our Dream Team!!